Support & Help

Welcome to UQ.Rocks support! Here you'll find answers to common questions and helpful tips for getting the most out of your YouTube queuing experience.

Getting Started

UQ.Rocks makes it easy to create and manage YouTube video queues. Simply paste a YouTube video ID or URL into the input field and click "Add to Queue" to get started.

Frequently Asked Questions

How do I add videos to my queue?

You can add videos by entering YouTube video IDs, URLs, or using the search autocomplete feature. Multiple video IDs can be added at once by separating them with commas.

What keyboard shortcuts are available?

Press the Right Arrow key to skip to the next video in your queue at any time.

How do I save and load queues?

Use the queue management section to save your current queue with a custom name. You can then load, delete, or copy saved queues. All saved queues are stored locally in your browser.

Can I reorder videos in my queue?

Yes! Simply drag and drop the video thumbnails to reorder them in your preferred sequence.

How do I remove videos from my queue?

Hover over any video thumbnail and click the "X" button that appears, or click directly on a thumbnail to play it immediately (which removes it from the queue).

What formats can I paste into the input field?

You can paste YouTube video IDs (e.g., "dQw4w9WgXcQ"), full YouTube URLs, or use the autocomplete search feature to find videos by title.

Features

Autocomplete Search: Start typing to search for YouTube videos
Drag & Drop: Reorder your queue by dragging thumbnails
Save Queues: Store your favorite playlists locally
Auto-play: Videos automatically advance to the next in queue
Multiple Formats: Accepts video IDs, URLs, and comma-separated lists
Keyboard Controls: Use arrow keys for quick navigation

Browser Compatibility

UQ.Rocks works best in modern browsers that support HTML5 video and local storage. For the best experience, we recommend using the latest version of Chrome, Firefox, Safari, or Edge.

Troubleshooting

Videos won't play or queue won't load

Try refreshing the page and ensure your browser allows autoplay. Check that the video IDs are valid and the videos are publicly available on YouTube.

Saved queues disappeared

Saved queues are stored in your browser's local storage. Clearing browser data or using incognito/private browsing mode will remove saved queues.

Autocomplete search isn't working

Ensure JavaScript is enabled in your browser and you have a stable internet connection. The search feature requires at least 2 characters to activate.

Tips & Tricks

Use the "Popular Today" link to discover trending YouTube content
Save different queues for different moods or occasions
Copy queue URLs to share your playlists with friends
Use the bookmarklet (when available) to quickly extract video IDs from YouTube pages

Privacy & Data

Your queue data is stored locally in your browser. We don't collect personal information beyond basic usage analytics. For more details, check our privacy policy.

Still Need Help?

If you're experiencing issues not covered here, try refreshing the page or clearing your browser cache. Most problems can be resolved by ensuring JavaScript is enabled and your browser is up to date.

If that does not work, e-mail websupport@ussupportllc.com.

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